Customer Experience - Work in Progress!

Who is a Customer? 

The one who Pays,
Is aware of our Good & Bad
But seldom Says
Believes in our Product / Service
Lends us Opportunity in many Ways
Given the much Deserved Attention
For Decades with us Stays...

What is an Experience?
Is what gets Registered in Minds
Maybe Good Bad Neutral across Scales
Is what Pulls Off or Binds
Can be Created, Modified but Never Deleted
Either Real or Fake it Auto Finds...

Quite a Bunch of our time @ work revolves around:
What we Do
How we Do
& How Do we Continue...

Few Smarter Think of What is that We Can Change in:
What we Do
How we Do
& How Do we Continue...

"Quite Rare" Think of Does the Customer Love:
What we Do
How we Do
& How Do we plan to Continue...

Are We Among the "Quite Rare"?
Am eager to see you Share ☑️