Showing posts with label design. Show all posts
Showing posts with label design. Show all posts

Saturday, December 23, 2017

Let’s Communicate 360°

Often to Interact is meant to Speak,
To Discover is meant to Seek;
Often to Communicate we need a Voice,
To get Noticed we speak louder than the Noise...

Times are Rare,
When we ask & she gives a Stare;
Unable to Hear, 
Not easy though - she attempts to understand Without Fear...

Times seem not to be Fair, 
When we keep shouting & he maintains silence to Bear;
Unable to Say,
What all he wished he could he May...

Times do Scare,
When we see her crossing the lane and Dare;
Unable to See, 
Perhaps she is more confident than Me...

It's time we Notice, 
Communication beyond Voice;
It's time we Interact, 
Without creating Noise... 

No Eyes can See, 
No Ear can Hear;
No Tongue can Speak,
Without Willingness - With Fear...

It's we who Create & Define, 
The Boundaries of our Communication...

It's we who Can Change & Design,
How Inclusive would be our Communication...

It's Not their Inability to Hear, Speak or See, 
It's Our Inability to Communicate, Can We? 

Saturday, December 2, 2017

Customer Experience - Work in Progress!

Who is a Customer? 
The one who Pays,
Is aware of our Good & Bad
But seldom Says
Believes in our Product / Service
Lends us Opportunity in many Ways
Given the much Deserved Attention
For Decades with us Stays...

What is an Experience?
Is what gets Registered in Minds
Maybe Good Bad Neutral across Scales
Is what Pulls Off or Binds
Can be Created, Modified but Never Deleted
Either Real or Fake it Auto Finds...

Quite a Bunch of our time @ work revolves around:
What we Do
How we Do
& How Do we Continue...

Few Smarter Think of What is that We Can Change in:
What we Do
How we Do
& How Do we Continue...

"Quite Rare" Think of Does the Customer Love:
What we Do
How we Do
& How Do we plan to Continue...

Are We Among the "Quite Rare"?
Am eager to see you Share ☑️